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Privacy Policy

This privacy policy sets out how Jackson Jeffrey Financial Services Ltd (“JJFS”) uses and protects any information that you give JJFS when you use this website.

JJFS is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

What we collect

(a) Information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type, referral source, length of visit and number of page views);

(b) Information that you provide to us for the purpose of subscribing to receive our newsletter (your first name, last name, email address, IP address and timestamp);

(c) Information that is generated when you view our newsletters such as opening the email and the links you click.

What we do with the information we gather

Data that is collected via Google Analytics is stored within our Google Analytics account. We require this information to help us understand usage patterns of our website i.e. how our website visitors navigate around our site and to provide us with an understanding of which areas of the site are of most interest to our visitors.  This enables us to provide a more useful and interesting experience for our visitors.

Google Analytics has self-certified their adherence to the EU-U.S. Privacy Shield framework. The Privacy Shield establishes a framework for transfers of personal data from Europe to the United States and is a significant milestone for the protection of Europeans’ personal data, legal certainty of transatlantic businesses, and trust in the digital economy.

From now on, Google has committed to applying the Privacy Shield’s principles and safeguards to EU-U.S. transfers of personal data, by default. No action is required on their customers’ part. Google’s certificate available to view here.

Data that is collected via our Newsletter sign up form is transferred to and stored in our newsletter system provided by Mailchimp. When signing up to receive our newsletter the following personal information is collected: your first name, last name, email address, IP address, timestamp (the time and date that you signed up to receive our newsletter).

By signing up to our newsletter you consent to your personal data being transferred to and stored securely within the Mailchimp newsletter system. MailChimp has self-certified to both the EU-U.S. Privacy Shield and Swiss-U.S. Privacy Shield regimes, and lawfully transfers EU/EEA personal data to the U.S. pursuant to our Privacy Shield Certification. They also complete a SOC II Type 2 examination on an annual basis for the Trust Principal Criteria of Security, Processing Integrity, Confidentiality, and Availability. For more information please click here to view the Mailchimp Privacy Policy.

Your personal data held within Mailchimp will only be used to send you our quarterly newsletters and, if you are a JJFS client, we will also use the Mailchimp system to send you periodic financial updates and reminders.

You may access and update your data settings on MailChimp at any time to correct or complete your information by clicking on the ‘update your preferences’ link at the bottom of each email we send to you via Mailchimp.

You may unsubscribe by clicking on the ‘unsubscribe from this list’ link at the bottom of each email we send to you via Mailchimp. Further, we will delete your record from the Mailchimp system upon request.

You may also contact Mailchimp directly to ask them to remove your data.

MailChimp uses data from user accounts to improve some of their most powerful features but only if permission is provided.  JJFS has opted out of this which means that your data will not be used for Mailchimp development purposes.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online including Password Manager facilities and two-step authentication for both Mailchimp and Google Analytics accounts. Information collected via this website will never be sold on to third parties.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic.

The following are the cookies we use on the JJFS website:

Name Description Duration
DYNSRV This cookie is added by our load balancer to track which web server to send the visitor to. Its purpose is to improve the performance of the website. Session
PHPSESSID Used by our platform to remember your actions from page to page Session
NID Third Party google cookie. https://www.google.com/policies/technologies/types/ N/A

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Some of our website pages contain links to third party sites for example, LinkedIn and the Pensions Regulator. To control third party cookies, you can adjust your browser settings.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

Once you have agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us or by emailing us at justask@jjfsltd.com. You may also use the unsubscribe link at the bottom of every email that we send to you via Mailchimp.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you under the General Data Protection Regulation (GDPR). If you would like a copy of the information held on you please write to Jackson Jeffrey Financial Services Ltd, 44 Cygnet Court, Timothy’s Bridge Road, Stratford-upon-Avon, Warwickshire, CV37 9NW.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Under the GDPR you have the right to have all your data held by us, deleted from our systems*.  If you would like us to remove all data that we hold about you please send us a request in writing at the address above.

*Under certain circumstances we may be obliged by law to retain certain data that we hold regarding our clients.

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