UPDATE: 27 MARCH 2020
Following the tighter movement restrictions imposed by the Government earlier this week, the JJFS team are now all working remotely and it is still very much ‘business as usual’.
All our staff are still contactable by email and our office line has been diverted and will be answered as usual during normal working hours by one of the team. Our firstname.lastname@example.org email is also monitored during work hours and you will have a response within 24 hours. We are also available for online meetings facilitated via Microsoft Teams and Zoom.
We are continuing to work with all of our providers who themselves have made necessary changes to ensure they remain operational during this time.
Please rest assured that all precautions have been taken to ensure data continues to be held and processed securely and as our systems are entirely cloud-based, we see no interruption in providing our services.
If you have any queries please do get in touch with your usual JJFS contact. We will post an update should there be any change to these arrangements.
UPDATE: 17 MARCH 2020
As the COVID-19 outbreak continues to gain pace this is to let you know what JJFS are doing to maintain our service to you.
Our priorities are protecting the health and welfare of our staff whilst continuing to provide our usual service to our clients. For the time being our office will remain open, however we have taken the decision not to attend any external events or client meetings, either at home or in the workplace, and we are no longer hosting client meetings at our offices. Instead, we will be offering alternative options for hosting remote meetings via telephone/teleconference, until further notice.
We are monitoring the situation closely and if we decide to close the office our staff will be able to work remotely and will be available primarily via email as usual.
We will keep you informed as and when we make any changes to these arrangements, but rest assured we fully expect to maintain our current service throughout.
If you have any queries or concerns, please get in touch with your usual JJFS contact.
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